Terms_and_conditions

The Second Medical Opinion service will be based on the medical history and previous diagnosis provided by the patient’s treating doctors or the patient himself and his family. Without the required medical information, it is not possible to submit a Second Medical Opinion .

Proximity Focal doctors will guide the patient through the process of getting a Second Medical Opinion. The consultants that will be evaluating and managing the case of Second Medical Opinion will be licensed in the countries/states where they practice medicine.

The patient or legal guardian should review the report with their treating doctor for guidance on appropriate next steps. Medical decisions should be made only after an in-person medical examination from your treating physician and diagnostic tests, as indicated by the examination and your medical history.

The Report is intended to provide you with information to supplement the information you have already received from your treating physicians. The information contained in the Second Medical Opinion Report shall not be used to substitute for your physician’s recommendations. You should discuss the Report with your own doctors, who are responsible for your care.

Prior to start with the service you must read, understand and agree the following terms and conditions:

1.  The Second Medical Opinion service is provided to the clients of (Establishment of Mohammed Talal Ali Al-Shair health Management, registered in Saudi Arabia, C.R. 4030294342, which will be referred to later in this section as Establishment of Mohammed T.A. Al-Shair) and (ProximityFocal limited, registered in the UK, CN: 12124849, which will be referred to later at this section as ProximityFocal) on their demand. The Establishment of Mohammed T.A. Al-Shair and Proximity Focal are providing this service through their physicians whom they contracted with, or through their partners, for the sole purpose of delivering second medical opinion from a team of international medical experts. Therefore, you hereby hold harmless and release the Establishment of Mohammed T.A. Al-Shair and Proximity Focal, their officers, directors, employees and agents, and the opining physician(s) from any liability arising from this service.

2.  All the personal and medical data, referred to as “CONFIDENTIAL INFORMATION” contained in this enrolment and consent form, or provided to the Establishment of Mohammed T.A. Al-Shair and Proximity Focal in any manner, including telephonically, in relation to your case, will be used by Proximity Focal with the only purpose of delivering a second opinion. Therefore, the confidential information will be registered in a secure and proper manner.

3.  Your data will be anonymized; however, there might be instances when your personal data will be communicated to medical experts in order for them to provide the second medical opinion. By signing this document, you accept that we share your personal data with medical experts chosen by the Establishment of Mohammed T.A. Al-Shair and Proximity Focal. By signing this document, you therefore accept the international transfer of data among the Establishment of Mohammed T.A. Al-Shair and Proximity Focal subsidiaries. The Establishment of Mohammed T.A. Al-Shair and Proximity Focal use standard and centralized protocols as well as security measures in order to guarantee the privacy of your data, avoiding its distribution to unauthorized third parties.

4.  You hereby accept that the Establishment of Mohammed T.A. Al-Shair and Proximity Focal and their employees get in touch with you in order to obtain the necessary information to provide you with the service.

5.  You hereby authorize your treating physicians and other health care providers to release all relevant personal and medical data to the Establishment of Mohammed T.A. Al-Shair and Proximity Focal team members to be used in obtaining a second opinion and you grant the Establishment of Mohammed T.A. Al-Shair and Proximity Focal permission to use and disclose this information as described in our privacy notice. If requested, you will sign separate authorization forms for each physician or other health care provider to permit them to share protected health information with us. You agree that the information that you provide to us will be accurate and complete to the best of your knowledge. It is your responsibility to ensure that all relevant information has been provided to the Establishment of Mohammed T.A. Al-Shair and Proximity Focal.

6.  The Report is the opinion of medical experts based on the medical information regarding your case that you provide us and that we obtain from your doctors with your permission. The physician rendering the Report will not have the benefit of examining you in person or have any information beyond what you provide. Since the medical experts will not personally examine you, it is not a medical diagnosis. Medical Experts through the second medical opinion service do not and cannot take responsibility for your care based only on the information we receive. Medical decisions should be made only after an in-person medical examination and diagnostic tests, as indicated by the examination and your medical history. The Report is intended to provide you with information to supplement the information you have already received from your treating physicians. The information contained in the Report shall not be used to substitute for your physician’s recommendations. You should discuss the Report with your own doctors, who are responsible for your care.

7.  This service is not covered by insurance, and it will be paid out of pocket. And the payment should be delivered to the Establishment of Mohammed T.A. Al-Shair and Proximity Focal prior to the upload of the medical files on ProximityFocal’s software. The payment is un-refundable after the case is sent to the consultant. And for more information about our Refund Policy, please click here.

8.  If the applicant is not the patient or patient’s representative or legal guardian, we require written authorization from the patient for release of any medical or personally identifying data.

9.  The Establishment of Mohammed T.A. Al-Shair and Proximity Focal will not modify the content of the expert medical opinion report at the request of the user or other related person.

10.  You hereby hold harmless and release the Establishment of Mohammed T.A. Al-Shair and Proximity Focal, their officers, directors, employees and agents, and the opining physician(s) from any liability arising out of preparation or delivery of the Report and your use of the Report. In no event will the Establishment of Mohammed T.A. Al-Shair and Proximity Focal, their officers, directors, employees and agents, and the opining physician(s) be liable for special or consequential damages, even if those damages are otherwise foreseeable or even if any of them have been advised of the possibility of such damages.

11.  The Establishment of Mohammed T.A. Al-Shair and Proximity Focal reserve the right to change these terms at any time without notice.